Privacy Policy

Privacy policy and protection of personal data
THREE ELEVEN's operations are conducted in the company Team Renheim AB. When ordering / buying on the webshop, Team Renheim AB is responsible for processing your personal data. In accordance with the General Data Protection Regulation (GDPR), which applies as a law in all EU member states from May 25, 2018, we have established a new privacy policy regarding the personal data we save about you. THREE ELEVEN safeguards your personal privacy. We are open with what we do with your personal data. We comply with applicable data protection rules, we will under no circumstances disclose / sell any personal information, and you are at any time welcome to request to be deleted from our register, or request a mailing of the information we are processing about you.

Read more below how we process your personal information:

The information we deal with about you is name, address, e-mail address, mobile number, purchase history, product selection, order number, and your communication with us. We use your personal information to handle your purchase on our web shop, which includes processing your orders, payments, deliveries, returns and complaints. We also use your personal information to handle inquiries from you through our customer service, via email, phone and social media. Legal grounds for these treatments are: Contract. We use your personal information to identify you and to confirm that you have the statutory minimum age to make purchases on our web shop. Legal basis for this treatment is: Legal obligation. We also use your personal information to send newsletters and offers to you, if you have agreed to that. Legal basis for this treatment: Legitimate interests

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”. By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We share your personal information with third parties, that provide our payment solutions (Stripe - https://stripe.com/se/privacy) and (Paypal - https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security ), delivery of your products (PostNord - https://www.postnord.se/integritetpolicy), marketing-related services for us, eg. to manage and communicate mailings and offers and costumers reviews (Yotpo - https://www.yotpo.com/blog/yotpo-gdpr-guide/), and also to the web shop platform developer “Shopify” - https://www.shopify.com/legal/privacy. We share your Personal Information with third parties to help us use your Personal Information, as described above. Service third parties must not process your personal data for their own purposes, no more than to fulfill the contract and service between the buyer and THREE ELEVEN.

You have the right to receive a confirmation of whether we process personal data about you, and in that case get some information about why we process the data and how long we save them. You also have the right to receive a copy of all your personal data, and you also have the right to receive incorrect and incomplete personal information about yourself corrected.

You have the right to have your personal data changed, or even deleted, eg. if there is no legal basis for the treatment or we no longer need the personal data.

Your personal data will never be saved by us beyond what is permitted by applicable legislation. To fulfill our obligations during and after your purchase of a product: three (3) years from your last purchase. For marketing and customer service contact based on legitimate interests: twelve (12) months from your last purchase. For accounting purposes: seven (7) years plus the current year according to current legislation. For all legal obligations, the information is saved as long as this is required by current legislation.

If you have questions about our handling of your personal information, you are welcome to contact us at info@threeeleven.se